Shipping & Delivery
We are working as hard as we can to make sure your parcel gets to you! Once an order has been processed, please currently allow 2-5 business days for delivery.
FINAL SALE. UNAVAILABLE FOR INTERNATIONAL SHIPPING (INCLUDING GUAM, PUERTO RICO, HAWAII AND ALASKA). ***IF THIS IS IN YOUR CART FOR AN INTERNATIONAL ORDER, IT WILL NOT ALLOW SHIPPING CALCULATIONS. PLEASE REMOVE TO SEE ACCURATE SHIPPING OPTIONS***Thank you for your patience as we work to make these available to our international customers as well.
COVID-19: Important Information & Updates
Due to additional precautions we're taking in our warehouses, we're experiencing delays processing orders and returns. We appreciate your patience and understanding as we work extra hard to ensure your safety as well as the safety of our teams.
DELIVERY TIME AND SHIPPING COSTS
These shipping prices you see are indicative and not for specific products. The shipping rates can vary according to the number of products and the volume. To see the specific price for your order, please go to check out and select your delivery address. Please note, that the shipping price in rare cases can be subject to change if the order includes bulky items. In such cases, you will be contacted directly by ferm LIVING US Inc. customer service upon receipt of your order.
Priority and 48h deliveries are not subject to free delivery.
We process your order as soon as possible. All orders are fulfilled at our warehouse in Sturtewant, Wisconsin within 1-5 business days. All customers paying by credit card, will, however, be subject to validation controls and ferm LIVING reserves the right to delay an order if we consider further security/fraud control to be necessary. When your order is shipped, we will e-mail you the tracking number of the package.
The estimated delivery times are indicative. If you have a request for a specific zone or state, you are welcome to contact our customer service on email@example.com.
Delivery in US
Estimated Standard delivery time: 2-5 business days
Baskets & Large items: Shipping price from $24.99
Smaller items : From $9.90
Please note: The estimated delivery time are indicative. If you have a request for a specific zone or state, you are welcome to contact our customer service on firstname.lastname@example.org - we will answer as soon as possible.
The company will arrange for the delivery of goods to the address provided as a preferred delivery address. Please make sure you provide a physical address as we do not ship to PO boxes.
Please note that we are unable to cancel orders, change shipping methods or product after an order has been made.
We've carefully selected the shipping options for each product on our site to ensure you receive the fastest, safest, and most reliable delivery service possible.
It you order multiple products they might be sent out separately.
All online orders are accepted when you receive a confirmation e-mail to this effect. The confirmation will include details of your order, including your chosen delivery address. Delivery of Goods will be around 2-5 days from date that the Order was placed. *NOTE – DURING COVID-19 THERE MIGHT BE DELAYS.